All of our products currently ship within 1-2 business days from the date of purchase.
All of our products currently ship through FedEx.
Please provide a valid phone number and email address during the checkout process to receive updates. Our team does not have access to your order progress beyond the supplied updates to your contact.
What is included in the purchase of your Miku baby monitor?
You will receive a Miku baby monitor, wall mount & level, measuring tape, screwdriver, power cord, power supply, anchors, screws, user guide, and optional cable guide hardware.
What countries does Miku work in?
While Miku can only be purchased in the United States and Canada at this time, with the right power adapter you can take Miku with you anywhere you travel. Please keep in mind that Miku is not supported outside the United States and Canada.
Is my Miku baby monitor a medical device?
Your Miku baby monitor is not a medical device and is not intended to diagnose, cure, treat, alleviate or prevent any disease or health condition or investigate, replace or modify any physiological process. You are responsible for the health and wellbeing of your baby and following safe sleep, health, and care guidelines.
Is Miku FSA and/or HSA approved?
Miku is approved for FSA/HSA purchasing.
Because Miku is HSA/FSA approved, all you need to do is check out on mikucare.com using your HSA/FSA debit card. You are also able to use another form of payment and apply for reimbursement through your plan at the discretion of your provider.
If you used a different credit card from your HSA/FSA debit card to purchase your Miku Smart Baby Monitor, please contact your HSA/FSA provider for reimbursement.
No, the Miku Smart Baby Monitor is not covered by insurance.
No, please only use one form of payment at checkout.
Our team is unable to provide specific information about your plan. Please contact your HSA/FSA plan administrator for assistance.