Please place your Miku into “Standby Mode” by tapping the LED button for 1 second.
This will allow your Miku to update your Miku without interference.
“Miku getting smarter”, Firmware update taking longer than 1 hour
1 833 ASK MIKU
Customer Support Hours
Mon – Fri: 9 AM to 5 PM PST
Tech Support Hours
Mon: 9:00 AM – 6:00 PM EST
Tue: 8:00 AM – 4:00 PM EST
Wed: 8:00 AM – 4:00 PM EST
Thu: 9:00 AM – 6:00 PM EST
Fri: 9:00 AM – 6:00 PM EST
Sat: 8:00 AM – 4:00 PM EST
Sun: 8:00 AM – 4:00 PM EST
Mikucare, 6918 Melrose Ave
Los Angeles, CA 90038