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Shipping & Returns

Shipping & Returns

Shipping & Returns

What is your return policy?
What are my shipping options?
When will my order ship out?
My Miku isn’t working. How do I get a replacement?
How do I order a replacement part?
How do I initiate a return or exchange?

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Mikucare
6918 Melrose Ave
Los Angeles, CA 90038

1 833 ASK MIKU

Customer Support Hours

Mon – Fri: 9 AM to 5 PM PST

Tech Support Hours

Mon: 9:00 AM – 6:00 PM EST

Tue: 8:00 AM – 4:00 PM EST

Wed: 8:00 AM – 4:00 PM EST

Thu: 9:00 AM – 6:00 PM EST

Fri: 9:00 AM – 6:00 PM EST

Sat: 8:00 AM – 4:00 PM EST

Sun: 8:00 AM – 4:00 PM EST

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FAQ
Store Locator
Student & Teacher Discount
Referral Program
Military & First Responder Discount

1 833 ASK MIKU

Customer Support Hours

Mon – Fri: 9 AM to 5 PM PST

Tech Support Hours

Mon: 9:00 AM – 6:00 PM EST

Tue: 8:00 AM – 4:00 PM EST

Wed: 8:00 AM – 4:00 PM EST

Thu: 9:00 AM – 6:00 PM EST

Fri: 9:00 AM – 6:00 PM EST

Sat: 8:00 AM – 4:00 PM EST

Sun: 8:00 AM – 4:00 PM EST

Mikucare, 6918 Melrose Ave
Los Angeles, CA 90038

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