Shipping & Returns

Some phone carriers are experiencing issues receiving the SMS code required to activate Miku, please try activating your Miku at a later time. Thank you for your patience as we work to get this issue resolved.

Shipping & Returns

What is your return policy?
What are my shipping options?
When will my order ship out?
My Miku isn’t working. How do I get a replacement?
How do I order a replacement part?
How do I initiate a return or exchange?

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