Shipping & Returns

Some phone carriers are experiencing issues receiving the SMS code required to activate Miku, please try activating your Miku at a later time. Thank you for your patience as we work to get this issue resolved.

What is your return policy?
What are my shipping options?
When will my order ship out?
My Miku isn’t working. How do I get a replacement?
How do I order a replacement part?
How do I initiate a return or exchange?
How do I contact Miku support?
How long will a refund take?
Shipping & Returns