Try our self-service app, RouteThis Helps, before contacting our technical support team.
The RouteThis Helps app can identify wireless and internet connectivity issues that may be impacting your monitor.
1. Download the RouteThis Helps app
2. Enter the code MIKU
3. Run a Network Scan
4. Follow the instructions to improve your network
USE THE APP FOR
- Pairing Issues
- Miku Offline Message
- Video Disconnected/Buffering
Still need help? Contact our support team directly from your Miku app Help Center. Copy the unique key code in the top right of your RouteThis test so we can provide the best assistance.