General Questions
- Sending in your Miku app logs(Question about my Miku):
- Is there a minimum amount of Wifi network speed needed for Miku?
- Call Miku Support
- Having trouble video staying connected; what network extender should I get?
- My Miku has given me an alarm and I’m not sure what to do next
- TPLink has stopped working and Miku no longer connects
- My Miku won’t pair, I have a 5 GHz channel available
- Telus customers who only have 5GHz channel available (Canada Customers)
- Can not hear audible Alarms/Alerts
- Are iPads and tablets supported with Miku app?
- How to Install Miku approved TPLink:
- Miku app closes out when app is pushed to the background
- “Miku getting smarter”, Firmware update taking longer than 1 hour
- Video Disconnecting:
- Pairing Miku after previously connected to WiFi Network
- Where can I purchase a Miku baby monitor?
- What is included in the purchase of your Miku baby monitor?
- Does my Miku baby monitor come with a monitor for viewing?
- What countries does Miku work in?
- Does Miku have a distance limit?
- How close does my baby have to be the Miku baby monitor?
- Will Miku still work if my baby is wearing a onesie or a swaddle?
- Will Miku work in low light conditions?
- When should I begin using my Miku baby monitor?
- Is WiFi required for my Miku baby monitor to work?
- What’s my WiFi speed?
- Why does my Miku baby monitor use WiFi instead of Bluetooth?
- What devices are compatible with my Miku baby monitor?
- What if I don’t have a smartphone?
- Can my Miku app be viewed from a desktop, laptop, tablet, or smartwatch?