If your return falls within our refund policy, we will usually process your refund within 10-15 business days. Please keep in mind, your bank or credit card will have their own processing time after we have processed your refund.
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1 833 ASK MIKU
Customer Support Hours
Mon – Fri: 9 AM to 5 PM PST
Tech Support Hours
Mon: 9:00 AM – 6:00 PM EST
Tue: 8:00 AM – 4:00 PM EST
Wed: 8:00 AM – 4:00 PM EST
Thu: 9:00 AM – 6:00 PM EST
Fri: 9:00 AM – 6:00 PM EST
Sat: 8:00 AM – 4:00 PM EST
Sun: 8:00 AM – 4:00 PM EST
Mikucare, 6918 Melrose Ave
Los Angeles, CA 90038